Return and refund policy

We understand that fragrance is deeply personal.

If your order arrives with an issue or does not meet expectations, you may request a return or exchange within 48 hours of delivery.

Conditions:

• Item must be in its original condition
• No significant usage
• Full packaging must be included

Important:
Opened or heavily used products cannot be returned, to maintain quality standards.

If something isn’t right, we’re here.
SENS is built around getting the experience right.