Terms of service

Welcome to SENS Perfume Lab.
By accessing or purchasing from our website, you agree to the following terms.

1. GENERAL

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a guardian
  • All information you provide is accurate and complete
  • You will not use our products or services for any illegal or unauthorized purpose

We reserve the right to update or modify these terms at any time without prior notice.

2. PRODUCTS & AVAILABILITY

All SENS fragrances are crafted with care.
Due to the nature of production:

  • Product availability may be limited
  • We reserve the right to discontinue any product at any time
  • Minor variations in scent or packaging may occur as part of the handcrafted process

3. PRICING & PAYMENT

All prices are listed in local currency (EGP unless stated otherwise).

We reserve the right to:

  • Change prices at any time
  • Refuse or cancel orders in case of pricing errors

Payment methods include:

  • Cash on Delivery
  • Any available online payment options

Orders are confirmed before shipping.

4. SHIPPING

Orders are processed and shipped according to our Shipping Policy.

Estimated delivery times are not guaranteed and may vary depending on location or external factors.

SENS is not responsible for delays caused by shipping carriers.

5. RETURNS & EXCHANGES

Returns and exchanges are handled according to our Return Policy.

We reserve the right to refuse returns that:

  • Do not meet the stated conditions
  • Show clear signs of excessive use

6. INTELLECTUAL PROPERTY

All content on this website—including:

  • Brand name
  • Logo
  • Product names
  • Images and design

belongs to SENS Perfume Lab and may not be used, copied, or reproduced without permission.

7. LIMITATION OF LIABILITY

SENS is not liable for:

  • Any indirect or incidental damages الناتجة عن استخدام المنتجات
  • Improper use or storage of products

All products are intended for external use only.

8. USER RESPONSIBILITY

You agree not to:

  • Misuse the website
  • Attempt unauthorized access
  • Interfere with the functionality or security of the platform

9. PRIVACY

Your personal data is handled according to our Privacy Policy.

10. GOVERNING LAW

These Terms & Conditions are governed by the laws of the Arab Republic of Egypt.

Any disputes shall be subject to the jurisdiction of Egyptian courts.

11. CONTACT

For any questions or concerns:

SENS Perfume Lab
Customer Support available through our official channels.